Servicenow Nodejs MCP server

Read from the package source without running it. The installed server may list more.

• SN-Add-Change-Comment

  Add a comment to a change request. Accepts change number for better UX.

• SN-Add-Comment

  Add a comment to an incident. Accepts incident number for better UX.

• SN-Add-Problem-Comment

  Add a comment to a problem. Accepts problem number for better UX.

• SN-Add-Work-Notes

  Add work notes to an incident. Accepts incident number for better UX.

• SN-Approve-Change

  Approve a change request.

• SN-Assign-Change

  Assign a change request to a user and/or group.

• SN-Assign-Incident

  Assign an incident to a user and/or group. Resolves user names automatically.

• SN-Batch-Createwrite action

  Create multiple related records in one operation with variable references and transactional support. Reports progress during execution.

• SN-Batch-Updatewrite action

  Update multiple records efficiently in a single operation. Reports progress during execution.

• SN-Clone-Update-Setwrite action

  Clone an entire update set with all its sys_update_xml records. Creates a complete copy for backup, testing, or branching development work. Reports progress during cloning operation.

• SN-Close-Incident

  Close an incident with close notes and code.

• SN-Close-Problem

  Close a problem with resolution information.

• SN-Create-Activitywrite action

  Create a single workflow activity with embedded JavaScript code. Use this for adding activities to existing workflows.

• SN-Create-Fix-Scriptwrite action

  ⚠️ CREATES (not executes) a fix script file for MANUAL execution. ServiceNow REST API does NOT support direct script execution. This tool generates a .js file in /scripts/ directory with full instructions and optional auto-delete flag. You MUST manually copy and run the script in ServiceNow UI: System Definition → Scripts - Background. Use for: linking UI Policy Actions, setting update sets, compl

• SN-Create-Incidentwrite action

  Create a new Incident

• SN-Create-Recordwrite action

  Create a record in any ServiceNow table by name. WARNING: For catalog_ui_policy_action table, fields ui_policy and catalog_variable cannot be set via REST API - use SN-Execute-Background-Script with setValue() after creation.

• SN-Create-Transitionwrite action

  Create a transition between two workflow activities with optional condition

• SN-Create-Workflowwrite action

  Create a complete ServiceNow workflow with activities, transitions, and conditions. This tool orchestrates the entire workflow creation process: base workflow → version → activities → transitions → publish. Reports progress during creation.

• SN-Discover-Table-Schema

  Deep schema introspection with ServiceNow-specific metadata including type codes, choice tables, and relationships

• SN-Execute-Background-Scriptwrite action

  🚀 EXECUTES background scripts with THREE methods: (1) sys_trigger [DEFAULT & MOST RELIABLE] - Creates scheduled job that runs in 1 second and auto-deletes, (2) UI endpoint (sys.scripts.do) - Attempts direct execution via UI, (3) Fix script - Manual fallback. Use for: setting update sets, complex GlideRecord operations, GlideUpdateSet API calls, etc. The sys_trigger method is most reliable and wor

• SN-Explain-Field

  Get comprehensive explanation of a specific field including type, constraints, and known issues

• SN-Get-Current-Instance

  Get information about the currently active ServiceNow instance

• SN-Get-Current-Update-Setwrite action

  Get the currently active update set

• SN-Get-Incident

  Get a Incident by ID

• SN-Get-Record

  Get a specific record from any ServiceNow table by sys_id

• SN-Get-Table-Schema

  Get the schema/metadata for any ServiceNow table including required fields, common fields, and field descriptions

• SN-Inspect-Update-Setwrite action

  Inspect update set contents and verify completeness

• SN-List-Available-Tables

  List all available ServiceNow tables with their descriptions and capabilities

• SN-List-ChangeRequests

  List Change Request records with filtering and pagination

• SN-List-CmdbCis

  List Cmdb Ci records with filtering and pagination

• SN-List-Incidents

  List Incident records with filtering and pagination

• SN-List-Problems

  List Problem records with filtering and pagination

• SN-List-SysUserGroups

  List Sys User Group records with filtering and pagination

• SN-List-SysUsers

  List Sys User records with filtering and pagination

• SN-List-Update-Setswrite action

  List available update sets

• SN-Move-Records-To-Update-Setwrite action

  Move sys_update_xml records to a different update set. Supports filtering by sys_ids, time range, or source update set. Extremely useful when records end up in wrong update set (e.g., "Default" instead of custom set). Reports progress during move operation.

• SN-Natural-Language-Search

  Search ServiceNow records using natural language queries. Converts human-readable queries into ServiceNow encoded queries and executes them. Supports: Priority (P1-P5, high/low), Assignment (assigned to me, unassigned, assigned to <name>), Dates (created today, last 7 days, recent), States (new/open/closed/in progress), Content (about SAP, containing error), Impact/Urgency (high/medium/low), Numbe

• SN-Publish-Workflowwrite action

  Publish a workflow version, setting the start activity and making it active

• SN-Query-Table

  Query any ServiceNow table by name with flexible filtering

• SN-Resolve-Incident

  Resolve an incident with resolution notes and code.

• SN-Set-Current-Application

  Set the current application scope using the UI API. This changes which application is active for development and configuration changes.

• SN-Set-Instance

  Switch to a different ServiceNow instance. Use this at the start of your session to target a specific instance (dev, test, prod, etc.). Lists available instances if no name provided.

• SN-Set-Update-Setwrite action

  Generate a fix script to set the current update set using GlideUpdateSet API. Cannot be done via REST API - creates script file for manual execution in ServiceNow UI.

• SN-Update-Recordwrite action

  Update a record in any ServiceNow table by sys_id

• SN-Validate-Configuration

  Validate catalog item configuration including variables, UI policies, and business rules

• Code scan17 source files scanned25/25
• –Live reliabilityno gateway calls yet and no remote to proben/a
• –Tool poisoningtools not inspected (local package is not executed); not countedn/a
• Auth qualitystatic API keys via environment variables6/15
• Maintenancelast push 9 days ago15/15
• Maintainer identitynamespace and repository owner differ; GitHub account older than a year6/10

Safety score

80/100

higher than 60% of 48,255 servers

Tools

45

the typical server has 7

Tools that change things

38%

typical: 0%. Fewer write tools means less an agent can break

GitHub stars

54

more than 94% of 28,688 servers

Servicenow Nodejs: common questions

Is Servicenow Nodejs MCP server safe?

Mostly: it is graded B (80/100). Read the Servicenow Nodejs safety report

How do I install Servicenow Nodejs?

It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.

Does Servicenow Nodejs need an API key?

Yes. The registry entry asks for SERVICENOW_PASSWORD.

Is Servicenow Nodejs maintained?

The last commit was 43 days ago (2026-09-22). The latest release is v2.1.1.

How does Servicenow Nodejs compare with other MCP servers?

safety score 80/100 (higher than 60% of 48,255 servers); tools 45 (the typical server has 7); tools that change things 38% (typical: 0%. Fewer write tools means less an agent can break). Full comparison.