MCP.Market

Freshdesk MCP server

by mrfentmen·io.github.mrfentmen/freshdesk-mcp·v1.1.0
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Query Freshdesk: tickets, ticket details, contacts.

C65/100grade C
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Safety scan
C65/100

full report

Adoption
New

742 downloads/wk

Reviews

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If you have run it, two minutes of your experience saves the next person an afternoon.

Freshdesk tools (10)

write = sends, deletes, buys or posts

Read from the package source without running it. The installed server may list more.

  • agents

    Support agents.

  • canned

    Reply templates.

  • companies

    Customer companies.

  • contact_details

    Single contact.

  • conversations

    Conversation on a ticket.

  • get_ticket

    One ticket by id, with requester and full text.

  • groups

    Agent groups.

  • list_contacts

    Support contacts with email and company.

  • list_tickets

    Most recent support tickets, with status and priority.

  • satisfaction

    CSAT ratings.

Public scan report

scanner v0.1.10 · 2026-10-28 · same rubric, same numbers if you re-run it

no findings
  • Code scan7 source files scanned25/25
  • –Live reliabilityno gateway calls yet and no remote to proben/a
  • –Tool poisoningtools not inspected (local package is not executed); not countedn/a
  • Auth qualitylocal package, no credentials required12/15
  • Maintenancerepository not readable: repo not found3/15
  • Maintainer identityno repository or website to verify2/10
Overall 65/100. Components that don't apply are left out of the denominator. Any critical finding is an F.RubricAppeal a findingJSON

How Freshdesk compares

Against every graded MCP server, from our own scans and uptime checks. Updated after each scan run.

Safety score
65/100
higher than 20% of 48,255 servers
Tools
10
the typical server has 7
Tools that change things
0%
typical: 0%. Fewer write tools means less an agent can break
Downloads a week
742
more than 92% of 12,191 servers with a package

What its tools let an agent do: 10 read

Install Freshdesk in Claude Code, Cursor or VS Code

Runs npx -y @mrfentmen/freshdesk-mcp on your machine. Read the scan report first; the gateway never runs local packages.

claude mcp add freshdesk-mcp -- npx -y @mrfentmen/freshdesk-mcp
Add to Cursor

Freshdesk: common questions

Is Freshdesk MCP server safe?
With care: it is graded C, so read the findings first (65/100). Read the Freshdesk safety report
How do I install Freshdesk?
It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.
Does Freshdesk need an API key?
Not as far as the registry entry and our scan can tell: no credentials are declared or required.
Is Freshdesk maintained?
The latest release is v1.1.0.
How does Freshdesk compare with other MCP servers?
safety score 65/100 (higher than 20% of 48,255 servers); tools 10 (the typical server has 7); tools that change things 0% (typical: 0%. Fewer write tools means less an agent can break). Full comparison.

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