MCP.Market

ServiceNow MCP server

by mindstone·io.github.mindstone/mcp-server-servicenow·v0.3.1·14 stars
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ServiceNow ITSM MCP server for Model Context Protocol hosts

A85/100grade A
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Safety scan
A85/100

full report

Adoption
Growing

14 stars31 downloads/wk

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If you have run it, two minutes of your experience saves the next person an afternoon.

ServiceNow tools (13, 3 write)

write = sends, deletes, buys or posts

Read from the package source without running it. The installed server may list more.

  • configure_servicenow

    Configure ServiceNow credentials. Call this when the user provides their instance name, username, and password.

  • create_servicenow_change_requestwrite action

    Create a new change request in ServiceNow.

  • create_servicenow_incidentwrite action

    Create a new incident in ServiceNow.

  • get_servicenow_catalog_item

    Get a single service catalog item by sys_id.

  • get_servicenow_change_request

    Get a single change request by number (e.g., CHG0010001) or sys_id.

  • get_servicenow_incident

    Get a single incident by number (e.g., INC0010001) or sys_id.

  • get_servicenow_knowledge_article

    Get a full knowledge base article by sys_id or number (e.g., KB0010001).

  • list_servicenow_catalog_items

    List or search service catalog items in ServiceNow (the sc_cat_item table).

  • list_servicenow_change_requests

    List or search change requests in ServiceNow.

  • list_servicenow_incidents

    List or search incidents in ServiceNow.

  • list_servicenow_users

    List or search users in ServiceNow.

  • search_servicenow_knowledge

    Search knowledge base articles in ServiceNow.

  • update_servicenow_incidentwrite action

    Update an existing incident in ServiceNow by sys_id.

Public scan report

scanner v0.1.10 · 2026-11-04 · same rubric, same numbers if you re-run it

no findings
  • Code scan33 source files scanned25/25
  • –Live reliabilityno gateway calls yet and no remote to proben/a
  • –Tool poisoningtools not inspected (local package is not executed); not countedn/a
  • Auth qualitystatic API keys via environment variables6/15
  • Maintenancelast push 0 days ago15/15
  • Maintainer identityregistry namespace matches repository owner; GitHub account older than a year9/10
Overall 85/100. Components that don't apply are left out of the denominator. Any critical finding is an F.RubricAppeal a findingJSON

How ServiceNow compares

Against every graded AI and agents MCP server, from our own scans and uptime checks. Updated after each scan run.

Safety score
85/100
higher than 75% of 4,456 AI and agents servers
Tools
13
the typical AI and agents server has 7
Tools that change things
23%
typical: 3%. Fewer write tools means less an agent can break
GitHub stars
14
more than 86% of 2,733 AI and agents servers
Downloads a week
31
more than 12% of 1,712 AI and agents servers with a package

What its tools let an agent do: 10 read · 2 create · 1 change

Install ServiceNow in Claude Code, Cursor or VS Code

Runs npx -y @mindstone/mcp-server-servicenow on your machine. Read the scan report first; the gateway never runs local packages.

claude mcp add mcp-server-servicenow -- npx -y @mindstone/mcp-server-servicenow
Add to Cursor

What the publisher says

From the ServiceNow repository's README, as published. We do not edit it. Read it on GitHub

mcp-servers

Source-available MCP servers by Mindstone. Works with any MCP host — Claude Desktop, Cursor, Rebel, and others.

Browse all 35 connectors with their version, auth model, and tool count at the catalogue site (regenerated from each connector's STATUS.json on every push).

Connectors

Shortened. The full README is on GitHub.

Nothing above is checked by us. What we check is on the safety report.

ServiceNow: common questions

Is ServiceNow MCP server safe?
Yes, by our scan: it is graded A (85/100). Read the ServiceNow safety report
How do I install ServiceNow?
It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.
Does ServiceNow need an API key?
Yes. The registry entry asks for SERVICENOW_PASSWORD, SERVICENOW_CLIENT_SECRET.
Is ServiceNow maintained?
The last commit was 11 days ago (2026-11-04). The latest release is v0.3.1.
What can I use instead of ServiceNow?
Servers from other publishers that do the same job: DCC-MCP Core MCP server.
How does ServiceNow compare with other AI and agents MCP servers?
safety score 85/100 (higher than 75% of 4,456 AI and agents servers); tools 13 (the typical AI and agents server has 7); tools that change things 23% (typical: 3%. Fewer write tools means less an agent can break). Full comparison.

Alternatives to ServiceNow

Same job from other publishers: the closest match first, then the best rated.

  • DCC-MCP Core
    Agent control plane for DCC and engine hosts: one MCP endpoint, one tool contract.
    A

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