Zendesk MCP server
Zendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.
0 stars144 downloads/wk
Reviews
Write oneNobody has reviewed Zendesk MCP yet.
If you have run it, two minutes of your experience saves the next person an afternoon.
Zendesk MCP tools
No tool declarations could be read from the package source. They show once the server is installed.
Public scan report
scanner v0.1.9 · 2026-09-27 · same rubric, same numbers if you re-run it
- Code scan8 source files scanned25/25
- –Live reliabilityno gateway calls yet and no remote to proben/a
- –Tool poisoningtools not inspected (local package is not executed); not countedn/a
- Auth qualitystatic API keys via environment variables6/15
- Maintenancelast push 109 days ago8/15
- Maintainer identityregistry namespace matches repository owner; GitHub account older than a year8/10
How Zendesk MCP compares
Against every graded Web search MCP server, from our own scans and uptime checks. Updated after each scan run.
- Safety score
- 72/100
- higher than 40% of 3,470 Web search servers
- Downloads a week
- 144
- more than 66% of 827 Web search servers with a package
Install Zendesk MCP in Claude Code, Cursor or VS Code
Runs npx -y @markusvankempen/zendesk-mcp-server on your machine. Read the scan report first; the gateway never runs local packages.
claude mcp add zendesk-mcp -- npx -y @markusvankempen/zendesk-mcp-server
What the publisher says
From the Zendesk MCP repository's README, as published. We do not edit it. Read it on GitHub
<!-- SEO: Zendesk MCP | Model Context Protocol Server | AI Agents Zendesk Support Tickets zendesk, zendesk-api, zendesk-mcp, zendesk-support, zendesk-tickets, mcp, mcp-server, model-context-protocol, cursor, vscode, claude, claude-desktop, github-copilot, ai-agent, ai-agents, tool-calling, customer-support, helpdesk, support-tickets, ticketing, crm, typescript, python, fastmcp, watsonx-orchestrate, ibm-code-engine, npm, npx, stdio, sse, automation -->
Zendesk MCP
Model Context Protocol (MCP) server for Zendesk Support — connect AI agents in Cursor, VS Code, Claude Desktop, watsonx Orchestrate, and IBM Code Engine to 14 ticket tools (create, search, assign, close, comments, metrics). Install: npx @markusvankempen/zendesk-mcp-server · pip install zendesk-mcp-server-py
zendesk · mcp · cursor · github-copilot · claude · ai-agents · customer-support · helpdesk · watsonx-orchestrate · typescript · python
Generic Zendesk integration for AI agents via the Model Context Protocol (MCP). Ships TypeScript and Python server implementations plus deployment examples for IDEs, IBM Code Engine, and watsonx Orchestrate.
Shortened. The full README is on GitHub.
Nothing above is checked by us. What we check is on the safety report.
Zendesk MCP: common questions
- Is Zendesk MCP server safe?
- Mostly: it is graded B (72/100). Read the Zendesk MCP safety report
- How do I install Zendesk MCP?
- It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.
- Does Zendesk MCP need an API key?
- Yes. The registry entry asks for
ZENDESK_API_TOKEN. - Is Zendesk MCP maintained?
- The last commit was 147 days ago (2026-06-10). The latest release is v1.0.2.
- What can I use instead of Zendesk MCP?
- Servers from other publishers that do the same job: Reddit MCP server and MCP FreeScout MCP server.
- How does Zendesk MCP compare with other Web search MCP servers?
- safety score 72/100 (higher than 40% of 3,470 Web search servers); downloads a week 144 (more than 66% of 827 Web search servers with a package). Full comparison.
Alternatives to Zendesk MCP
Same job from other publishers: the closest match first, then the best rated.
- RedditReddit MCP server with full read/write - posts, comments, search, and content creation.not reviewedEstablishedB
- MCP FreeScoutFreeScout ticket management with AI-powered analysis, search filters, and structured outputs.not reviewedEstablishedA
