Pylon MCP server
MCP server for Pylon customer support platform
5 stars83 downloads/wk
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If you have run it, two minutes of your experience saves the next person an afternoon.
Pylon tools (33, 15 write)
write = sends, deletes, buys or postsRead from the package source without running it. The installed server may list more.
pylon_create_accountwrite actionCreate a new account in Pylon
pylon_create_contactwrite actionCreate a new contact in Pylon
pylon_create_issuewrite actionCreate a new issue/ticket in Pylon
pylon_create_tagwrite actionCreate a new tag
pylon_create_teamwrite actionCreate a new team
pylon_delete_accountwrite actionDelete an account
pylon_delete_contactwrite actionDelete a contact
pylon_delete_issuewrite actionDelete an issue
pylon_delete_tagwrite actionDelete a tag
pylon_get_accountGet account details by ID.
pylon_get_contactGet contact details by ID.
pylon_get_issueGet issue details by ID or number. Returns standard fields (no body). Use pylon_get_issue_body to fetch body content.
pylon_get_issue_bodyGet the full body content of an issue. Warning: can be very large for email threads.
pylon_get_issue_followersGet the list of users following an issue
pylon_get_organizationGet information about your Pylon organization
pylon_get_tagGet a specific tag by ID
pylon_get_teamGet a specific team by ID
pylon_list_accountsList accounts. Returns compact table. Use pylon_get_account for details.
pylon_list_contactsList contacts. Returns compact table.
pylon_list_issuesList issues within a time range (max 30 days). Returns compact table. Use pylon_get_issue for details.
pylon_list_tagsList all tags in Pylon.
pylon_list_teamsList all teams in Pylon.
pylon_redact_messageRedact a message from an issue
pylon_search_accountsSearch accounts with filters. Returns compact table.
pylon_search_contactsSearch contacts with filters. Returns compact table.
pylon_search_issuesSearch issues with filters. Returns compact table. Use pylon_get_issue for details.
pylon_snooze_issueSnooze an issue until a specific time
pylon_update_accountwrite actionUpdate an existing account
pylon_update_contactwrite actionUpdate an existing contact
pylon_update_issuewrite actionUpdate an existing issue
pylon_update_issue_followerswrite actionAdd or remove followers from an issue
pylon_update_tagwrite actionUpdate an existing tag
pylon_update_teamwrite actionUpdate an existing team
Public scan report
scanner v0.1.9 · 2026-09-27 · same rubric, same numbers if you re-run it
- Code scan7 source files scanned25/25
- –Live reliabilityno gateway calls yet and no remote to proben/a
- –Tool poisoningtools not inspected (local package is not executed); not countedn/a
- Auth qualitylocal package, no credentials required12/15
- Maintenancelast push 2 days ago15/15
- Maintainer identityregistry namespace matches repository owner; GitHub account older than a year8/10
How Pylon compares
Against every graded MCP server, from our own scans and uptime checks. Updated after each scan run.
- Safety score
- 92/100
- higher than 93% of 48,243 servers
- Tools
- 33
- the typical server has 7
- Tools that change things
- 45%
- typical: 0%. Fewer write tools means less an agent can break
- GitHub stars
- 5
- more than 83% of 28,706 servers
- Downloads a week
- 83
- more than 58% of 12,306 servers with a package
What its tools let an agent do: 18 read · 15 change
Install Pylon in Claude Code, Cursor or VS Code
Runs npx -y pylon-mcp on your machine. Read the scan report first; the gateway never runs local packages.
claude mcp add pylon-mcp -- npx -y pylon-mcp
What the publisher says
From the Pylon repository's README, as published. We do not edit it. Read it on GitHub
pylon-mcp
MCP (Model Context Protocol) server for Pylon customer support platform.
Installation
corepack enable
pnpm install
pnpm run buildConfiguration
- Copy the example environment file:
cp .env.example .env- Edit .env and add your Pylon API token:
PYLON_API_TOKEN=your_api_token_hereYou can generate an API token from the Pylon dashboard. Note: Only Admin users can create API tokens.
Usage
With Claude Desktop
Add to your Claude Desktop configuration (~/Library/Application Support/Claude/claudedesktopconfig.json on macOS):
{
"mcpServers": {
"pylon": {
"command": "node",
"args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
}
}
}With Claude Code
Add to your Claude Code MCP settings:
{
"mcpServers": {
"pylon": {
"command": "node",
"args": ["--env-file", "/path/to/pylon-mcp/.env", "/path/to/pylon-mcp/dist/index.js"]
}
}
}Available Tools
Organization
- pylongetorganization - Get information about your Pylon organization
Accounts
- pylonlistaccounts - List all accounts with pagination
- pylongetaccount - Get a specific account by ID
- pyloncreateaccount - Create a new account
- pylonupdateaccount - Update an existing account
- pylondeleteaccount - Delete an account
- pylonsearchaccounts - Search accounts with filters
Contacts
- pylonlistcontacts - List all contacts with pagination
- pylongetcontact - Get a specific contact by ID
- pyloncreatecontact - Create a new contact
- pylonupdatecontact - Update an existing contact
- pylondeletecontact - Delete a contact
- pylonsearchcontacts - Search contacts with filters
Issues
- pylonlistissues - List issues within a time range
- pylongetissue - Get a specific issue by ID
- pyloncreateissue - Create a new issue/ticket
- pylonupdateissue - Update an existing issue
- pylondeleteissue - Delete an issue
- pylonsearchissues - Search issues with filters
- pylonsnoozeissue - Snooze an issue until a specific time
- pylongetissue_followers - Get issue followers
- pylonupdateissue_followers - Add/remove issue followers
Messages
- pylonredactmessage - Redact a message from an issue
Tags
- pylonlisttags - List all tags
- pylongettag - Get a specific tag by ID
- pyloncreatetag - Create a new tag
- pylonupdatetag - Update an existing tag
- pylondeletetag - Delete a tag
Teams
- pylonlistteams - List all teams
- pylongetteam - Get a specific team by ID
- pyloncreateteam - Create a new team
- pylonupdateteam - Update an existing team
Requirements
- Node.js 24+
- Pylon API token (Admin access required)
License
MIT
Nothing above is checked by us. What we check is on the safety report.
Pylon: common questions
- Is Pylon MCP server safe?
- Yes, by our scan: it is graded A (92/100). Read the Pylon safety report
- How do I install Pylon?
- It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.
- Does Pylon need an API key?
- Not as far as the registry entry and our scan can tell: no credentials are declared or required.
- Is Pylon maintained?
- The last commit was 41 days ago (2026-09-26). The latest release is v1.1.2.
- How does Pylon compare with other MCP servers?
- safety score 92/100 (higher than 93% of 48,243 servers); tools 33 (the typical server has 7); tools that change things 45% (typical: 0%. Fewer write tools means less an agent can break). Full comparison.