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Tomticket MCP server

by glira·io.github.glira/mcp-tomticket·v1.0.0
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TomTicket helpdesk MCP: tickets, replies, time, customers, chats, and KB

B78/100grade B
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Safety scan
B78/100

full report

Adoption
New

0 stars34 downloads/wk

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If you have run it, two minutes of your experience saves the next person an afternoon.

Tomticket tools

No tool declarations could be read from the package source. They show once the server is installed.

Public scan report

scanner v0.1.10 · 2026-11-01 · same rubric, same numbers if you re-run it

no findings
  • Code scan23 source files scanned25/25
  • –Live reliabilityno gateway calls yet and no remote to proben/a
  • –Tool poisoningtools not inspected (local package is not executed); not countedn/a
  • Auth qualitystatic API keys via environment variables6/15
  • Maintenancelast push 72 days ago12/15
  • Maintainer identityregistry namespace matches repository owner; GitHub account older than a year8/10
Overall 78/100. Components that don't apply are left out of the denominator. Any critical finding is an F.RubricAppeal a findingJSON

How Tomticket compares

Against every graded MCP server, from our own scans and uptime checks. Updated after each scan run.

Safety score
78/100
higher than 57% of 48,255 servers
Downloads a week
34
more than 23% of 12,191 servers with a package

Install Tomticket in Claude Code, Cursor or VS Code

Runs npx -y mcp-tomticket on your machine. Read the scan report first; the gateway never runs local packages.

claude mcp add mcp-tomticket -- npx -y mcp-tomticket
Add to Cursor

What the publisher says

From the Tomticket repository's README, as published. We do not edit it. Read it on GitHub

mcp-tomticket

Servidor MCP para a API TomTicket v2. Lista, responde, lança horário e finaliza chamados e também cobre clientes, organizações, chats, departamentos e base de conhecimento.

Não existe endpoint de login. O Bearer Token é criado no painel: Administração → Configurações da Conta → API → Novo Token. Marque Pode criar e modificar dados para respostas, horário e finalização.

O token vai só em variável de ambiente. Nunca o commite.

Requisitos

  • Node.js >= 18
  • Token de API do TomTicket (conta Premium/Enterprise)

Instalação

Via npm (recomendado):

npx mcp-tomticket

No Cursor (~/.cursor/mcp.json):

{
  "mcpServers": {
    "tomticket": {
      "command": "npx",
      "args": ["-y", "mcp-tomticket"],
      "env": {
        "TOMTICKET_TOKEN": "cole-o-token-aqui"
      }
    }
  }
}

Clone local:

git clone https://github.com/glira/mcp-tomticket.git
cd mcp-tomticket
npm install
cp .env.example .env
# edite .env e cole o TOMTICKET_TOKEN
npm run build

Validação rápida (somente leitura):

npm run smoke

Opcional — cria, comenta, responde e finaliza um chamado de teste com assunto [MCP TESTE]:

npx tsx scripts/smoke.ts --write

Recarregue os MCPs em Settings → MCP. Exemplo local em .cursor/mcp.json.example.

Tools principais

Há também tools de clientes, organizações, chats, departamentos, KB e campos personalizados. Operações de escrita avisam que alteram produção. Finalizar um chamado exige atendente vinculado (tomticketassignoperator).

Rate limit

A API aceita 3 requisições por segundo. O client aplica intervalo mínimo de 350 ms.

Variáveis

Licença

MIT

Nothing above is checked by us. What we check is on the safety report.

Tomticket: common questions

Is Tomticket MCP server safe?
Mostly: it is graded B (78/100). Read the Tomticket safety report
How do I install Tomticket?
It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.
Does Tomticket need an API key?
Yes. The registry entry asks for TOMTICKET_TOKEN.
Is Tomticket maintained?
The last commit was 75 days ago (2026-08-21). The latest release is v1.0.0.
How does Tomticket compare with other MCP servers?
safety score 78/100 (higher than 57% of 48,255 servers); downloads a week 34 (more than 23% of 12,191 servers with a package). Full comparison.