Servicenow MCP server
A highly customizable MCP server for ServiceNow API integration
Usage numbers are collected on the next scan
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If you have run it, two minutes of your experience saves the next person an afternoon.
Servicenow tools (15, 6 write)
write = sends, deletes, buys or postsRead from the package source without running it. The installed server may list more.
catalog_itemsList service catalog items
change_createwrite actionCreate a new change request
ci_relationshipsGet relationships for a Configuration Item
ci_searchSearch for Configuration Items
create_recordwrite actionCreate a new record in a table
delete_recordwrite actionDelete a record from a table
get_recordGet a single record by sys_id
get_statsGet aggregate statistics from a table
incident_createwrite actionCreate a new incident
incident_searchSearch for incidents
incident_updatewrite actionUpdate an existing incident
kb_searchSearch knowledge base articles
query_tableQuery records from any ServiceNow table
update_recordwrite actionUpdate an existing record
user_searchSearch for users
Public scan report
scanner v0.1.10 · 2026-10-01 · same rubric, same numbers if you re-run it
- Code scan9 source files scanned25/25
- –Live reliabilityno gateway calls yet and no remote to proben/a
- –Tool poisoningtools not inspected (local package is not executed); not countedn/a
- Auth qualitystatic API keys via environment variables6/15
- Maintenancerepository not readable: repo not found3/15
- Maintainer identityno repository or website to verify2/10
How Servicenow compares
Against every graded MCP server, from our own scans and uptime checks. Updated after each scan run.
- Safety score
- 55/100
- higher than 10% of 48,255 servers
- Tools
- 15
- the typical server has 7
- Tools that change things
- 40%
- typical: 0%. Fewer write tools means less an agent can break
What its tools let an agent do: 9 read · 1 create · 4 change · 1 delete
Install Servicenow in Claude Code, Cursor or VS Code
claude mcp add servicenow-mcp-server -- uvx servicenow-mcp-server
Servicenow: common questions
- Is Servicenow MCP server safe?
- With care: it is graded C, so read the findings first (55/100). Read the Servicenow safety report
- How do I install Servicenow?
- It runs on your machine. Copy the Claude Code, Cursor, VS Code or Claude Desktop config from the install section.
- Does Servicenow need an API key?
- Yes. The registry entry asks for
SERVICENOW_API_KEY. - Is Servicenow maintained?
- The latest release is v0.1.1.
- How does Servicenow compare with other MCP servers?
- safety score 55/100 (higher than 10% of 48,255 servers); tools 15 (the typical server has 7); tools that change things 40% (typical: 0%. Fewer write tools means less an agent can break). Full comparison.